If you are experiencing issues accessing our portal, please try the following: 

  • Turn off your VPN and then try accessing the webpage 
    • If this fixes the issue please check your VPN security settings
  • Clear your cache and then try to access the webpage
  • Try using a different browser
    • If this fixes the issue please check your browser settings
  • Try to access the portal on your phone without wifi
    • If this fixes the issue please check your wifi settings